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Article

Fraud Alerts & Spotlights

Issue:

First Issue 2024

Compliance Spotlight: Resources to Combat Increased Check Fraud

Last Updated: January 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/first-issue-2024/compliance-spotlight-resources-to-combat-increased-check-fraud

Article

Issue:

First Issue 2024

Thank You, Allison Burns and Danielle Martinage

Last Updated: January 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/first-issue-2024/thank-you-allison-burns-and-danielle-martinage

Article

Compliance Management Program

Issue:

Second Issue 2024

The Benefits of a Formal Complaint Management Program

By: Scott Sonbuchner

Last Updated: June 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/second-issue-2024/the-benefits-of-a-formal-complaint-management-program

Article

Compliance Management Program

Issue:

Second Issue 2024

A Note from the Editors: Special Complaint Issue

Last Updated: June 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/second-issue-2024/a-note-from-the-editors-special-complaint-issue

Article

Compliance Management Program Top Consumer Complaints

Issue:

Second Issue 2024

Consumer Complaints 2023: A Review of Federal Reserve Data

By: Alinda Murphy

Last Updated: June 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/second-issue-2024/consumer-complaints-2023-a-review-of-federal-reserve-data

Article

Compliance Management Program

Issue:

Second Issue 2024

Enhancing the Compliance Management Program with Complaint Data

By: Andrea Sovich

Last Updated: June 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/second-issue-2024/enhancing-the-compliance-management-program-with-complaint-data

Article

Reg B (ECOA) Reg Z (TILA) Reg H (flood insurance) UDAP (FTC Act) Fair Credit Reporting Act SCRA Reg X (RESPA) Fair Housing Act

Issue:

Third Issue 2024

Consumer Compliance Requirements for Servicers of Purchased Mortgage Loans

By: Kenneth J. Benton and Katarina Liviana

Last Updated: September 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/third-issue-2024/consumer-compliance-requirements-for-servicers-of-purchased-mortgage-loans

Article

Reg H (flood insurance) Fed Data-Driven Content

Issue:

Third Issue 2024

Top Federal Reserve System Compliance Violations in 2023 Under the Flood Disaster Protection Act of 1973

By: Consumer Compliance Outlook Staff

Last Updated: September 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/third-issue-2024/top-federal-reserve-system-compliance-violations-in-2023-under-the-flood-disaster-protection-act

Article

Reg X (RESPA) Fed Data-Driven Content

Issue:

Third Issue 2024

Top Federal Reserve System Compliance Violations in 2023 Under the Real Estate Settlement Procedures Act and Regulation X

By: Consumer Compliance Outlook Staff

Last Updated: September 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/third-issue-2024/top-federal-reserve-system-compliance-violations-in-2023-under-respa-and-reg-x

Article

Reg B (ECOA) Reg C (HMDA) Vendor Risk Management Fair Housing Act

Issue:

Third Issue 2024

Consumer Compliance Requirements for Purchasers of Residential Mortgage Loans

By: Kenneth J. Benton and Katarina Liviana

Last Updated: September 1, 2024

https://www.consumercomplianceoutlook.org/articles/2024/third-issue-2024/consumer-compliance-requirements-for-purchasers-of-residential-mortgage-loans

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