Consumer Compliance Outlook

Consumer Compliance Outlook is a Federal Reserve System publication dedicated to consumer compliance topics. Click on the links below to receive future issues of Consumer Compliance Outlook in electronic or paper format.

• E-Mail Notification
• Hard Copy Subscription

Current Issue: Second Issue 2024

• A Note from the Editors
• The Benefits of a Formal Complaint Management Program
• Consumer Complaints 2023: A Review of Federal Reserve Data
• Enhancing the Compliance Management Program with Complaint Data
• 2024 Calendar of Events
• Regulatory Calendar
• Download the complete issue (2.24 MB, 16 pages)

View all issues of Consumer Compliance Outlook from 2024.

Legal Disclaimer

The analyses and conclusions set forth in this publication are those of the authors and do not necessarily indicate concurrence by the Board of Governors, the Federal Reserve Banks, or the members of their staffs. Although we strive to make the information in this publication as accurate as possible, it is made available for educational and informational purposes only. Accordingly, for purposes of determining compliance with any legal requirement, the statements and views expressed in this publication do not constitute an interpretation of any law, rule, or regulation by the Board or by the officials or employees of the Federal Reserve System.