Consumer Compliance Outlook: Fourth Issue 2022

Federal Reserve Board Consumer Letters for 2022 and 2021

Consumer Affairs (CA) letters address significant policy and procedural matters related to the Federal Reserve System’s consumer compliance supervisory responsibilities. CA letters are numbered sequentially by year. For example, the second CA letter issued in 2022 is numbered CA 22-2. Letters that have been superseded or contain confidential supervisory information are not included. When the same issue is also addressed in a Supervision and Regulation (SR) letter, the SR letter is also noted.


CA 22-10 / SR 22-10

Inactive Supervisory Guidance

CA 22-9


Revised Federal Debt Collection Practices Act Examination Procedures

CA 22-8 / SR 22-9

FedEZFile™ and FedEZFile Fluent™ to be Released for Filing Applications with the Federal Reserve

CA 22-7 / SR 22-7

Policy Statement on Whistleblower Claims

CA 22-6 / SR 22-6

Engagement in Crypto-Asset-Related Activities by Federal Reserve-Supervised Banking Organizations

CA 22-5

Standard Information Request (SIR) Process

CA 22-4


Revised “A Guide to HMDA Reporting: Getting It Right!”


CA 22-3 / SR 22-4

Contact Information in Relation to Computer-Security Incident Notification Requirements

CA 22-2

Interagency Statement on Special Purpose Credit Programs Under the Equal Credit Opportunity Act and Regulation B

CA 22-1 / SR 22-3

Federal Financial Institutions Examination Council Issues Statement of Principles on Examination Information Requests

CA 21-17

Revised Home Mortgage Disclosure Act Examination Procedures

CA 21-16

Interagency Statement on Supervisory and Enforcement Practices Regarding the Mortgage Servicing Rules in Response to the Continuing COVID-19 Pandemic and CARES Act

CA 21-15 / SR 21-17

Interagency Statement on Managing the LIBOR Transition

CA 21-14

Revised Interagency Examination Procedures for Regulation Z

CA 21-13 / SR 21-16

Community Bank Access to Innovation through Partnerships

CA 21-12

Supervisory Expectations for Supervised Institutions Regarding Juneteenth Federal Holiday and Certain Provisions of Regulation Z

CA 21-11 / SR 21-15

Guide for Community Banking Organizations Conducting Due Diligence on Financial Technology Companies

CA 21-10 / SR 21-13

Revised Special Post-Employment Restriction for Senior Examiners and Work Paper Reviews for Departing Examiners

CA 21-9

Extension of CRA consideration for community development activities in Puerto Rico and the U.S. Virgin Islands in response to hurricane Maria

CA 21-8

Resumption of Home Mortgage Disclosure Act Quarterly Reporting

CA 21-7

Revised “A Guide to HMDA Reporting: Getting It Right!”

CA 21-6

Suspension of Regulation D Examination Procedures

CA 21-5

Community Reinvestment Act Consideration for Activities in Response to the Coronavirus

CA 21-4 / SR 21-6

Highlighting the Federal Reserve System's Partnership for Progress Program for Minority Depository Institutions and Women's Depository Institutions

CA 21-3

Revised Interagency Examination Procedures for Regulation Z

CA 21-2 / SR 21-4

Inactive or Revised SR Letters Related to the Federal Reserve’s Supervisory Expectations for a Firm’s Boards of Directors

CA 21-1 / SR 21-3

Supervisory Guidance on Board of Directors' Effectiveness