Recent Event

Regulation E – Error Resolution Examiner Insights

Outlook Live Webinar
Thursday, December 12, 2019

Times: 11:00 a.m.–12:00 p.m. Pacific
12:00 p.m.–1:00 p.m. Mountain
1:00 p.m.–2:00 p.m. Central
2:00 p.m.–3:00 p.m. Eastern

Please join us for a discussion of the regulatory requirements for resolving errors for accounts subject to Regulation E. Scott Sonbuchner, from the Federal Reserve Bank of Minneapolis, and Yvonne Lunde, from the Federal Reserve Bank of New York, will provide an overview of the regulatory requirements, discuss the effect of a regulatory amendment to apply the error resolution requirements to prepaid accounts effective April 2019, and review recent error resolution issues raised during examinations and through consumer complaints.

We will follow the presentation with a Questions and Answers segment, but we will only be addressing questions we have received in advance of the event. If you would like to submit a question, please send it to by December 6, 2019.


Please click on the URL or copy and paste it into your browser to register for this webinar:

This webinar is part of the ongoing series of events focused specifically on consumer compliance topics. The Outlook Live webinar series is a Federal Reserve System initiative produced in conjunction with the Federal Reserve System’s newsletter Consumer Compliance Outlook.

Outlook Live Webinar Archive

Listen to the archive of the webinar on Tuesday, December 12, 2019. Webinar

Presentation Materials